Refund and Exchange Policy

At Adorned by Crystal, each piece is a one-of-a-kind, artist-created item. Because of the unique, handcrafted nature of my jewelry:

• All sales are final. I do not accept returns or exchanges.

• If your item arrives damaged during shipping, please contact me within 7 days of delivery. I will gladly work with you to find a solution, which may include exchanging for a different available item of similar value.

• To be eligible for consideration, you may be asked to provide photos of the damage and the original packaging.

I take great care in the making and shipping of each piece, and I want you to love your jewelry. If you have any concerns, please reach out—I’m happy to help.